The Manager of Imaging Services is accountable for delivering high quality, efficient and effective services for our Imaging customers. This leadership role works collaboratively with internal and external stakeholders to ensure our products and services are customer-focused and consistently provide value to the organization and communities we serve.
This position will have oversight of the University Clinic and Surgery Center - Breast Center and Maple Grove Clinic - Breast Center. These locations work closely with the University Breast Radiologists including academic responsibilities guiding staff on new ways of seeing patients.
Designs and implements performance standards and objectives
Partners with medical, technical, and operational stakeholders to establish high quality outcomes
Creates an environment that prioritizes exceeding the needs of our customers
Ensures effective implementation of organizational, operational, and individual change
Ensures the achievement of service, safety, productivity, quality, and compliance objectives
Ensures effective stewardship of resources
Effectively establishes and manages budgets
Manages and develops people
Creates an engaged sustainable team of highly skilled, customer focused professionals
Establishes and fosters a culture of engagement in line with the organizations values.
Fosters positive working relationships between teams and providers
Establish and manage clear goals and performance expectations
Provides consistent, accurate, relevant and timely communication
Role models and promotes personal and professional development as a priority
Designs and implements strategies to improve employee satisfaction and engagement
Manage Employee Performance
Facilitates effective and positive team dynamics
Values the uniqueness within and respects the differences between individuals
Create a diverse and complementary team.
Models appreciation and acceptance of differences.
Provides a welcoming and supportive environment.
Assure all employees have relevant, timely, and appropriate information.
Continuously takes action to enhance employee satisfaction.
Improves overall employee satisfaction results.
Ongoing communication regarding pertinent Imaging team information with executives.
Demonstrates knowledge of the financial picture of healthcare.
Educates teams and employees on the financial status of the organization.
Provides input and oversight to budget development
Manages within budget parameters.
Demonstrates effective stewardship of resources.
Creates opportunities for strategic and operational improvement that achieve shared success
Effectively builds strong and fruitful relationships with internal and external stakeholders
Provides formal and informal leadership in a complex / matrix based organization
Contributes positively to provider engagement / satisfaction system wide
Plays an instrumental role in creating a sustainable,expandable model for future services
Positively impacts economic and clinical outcomes in the midst of ambiguity
Drives a positive customers perception of value and quality of care for all services provided by broader clinical organization
Ensures an exceptional market facing presence for the organizations brand
Creates an environment for active and timely exchanges of information inter/intra departmentally to ensure effective operations
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with all relevant laws, regulation and policies
Bachelors degreeor combination of Associates Degree and two years of relevant experience
3 to 5 years of formal or informal leadership experience
5 to 7 years of progressive healthcare management experience
3 years Imaging Technologist experience
3 years Breast Center role experience
Imaging modality specific certifications (MRI, CT etc.)
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.