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Customer Service Specialist P/T - Operator Services
** Part time weekend position** PRIMARY FUNCTION: To provide directory information to staff, visitors, patients, and the public based on stated needs of the caller; interpret on call schedule and provide information to staff; answer and dispatch emergency code activations. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answer all emergency (911) phone lines for Christiana, Wilmington and Middletown hospitals. Follow procedures for more than 20 emergency medical code notifications (i.e., Code Blue, Trauma Alert/Code, Heart Alert/Code, Code Delta, Internal Emergency). Documents emergency code notifications and notifies appropriate staff via pagers, overhead announcements, or


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