Social Worker (Non-Institutional Program Coordinator)
Veterans Affairs, Veterans Health Administration
Location: Bay Pines, Florida
Internal Number: 615377900
This position is assigned within the Geriatrics and Extended Care Service of the Bay Pines VA Healthcare System. The incumbent will provide services at the C.W. Bill Young VA Medical Center - Bay Pines, FL. The duties and responsibilities of the position are carried throughout the Healthcare Center including all clinical and other patient care areas involved with Non-Institutional Care Services (NIC). Social Work Coordinators may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. They manage the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Duties and responsibilities include, but are not limited to: Program Coordination The primary responsibility of the incumbent is to provide leadership, guidance, and direction for the clinical and administrative findings of the Non-Institutional Care Programs located throughout the Bay Pines VA Healthcare Center. This would include Medical Foster Homes (MFH), Homemaker Home Health Aide (H/HHA), Home Hospice, Home Respite, Community Adult Day Care (CADHC), Care Coordination, Veteran Directed Home and Community Care Services (VD-HCBS) and coverage/collaboration for HBPC programs when needed. The incumbent serves as the NIC Programs Coordinator, receives administrative guidance from the Home and Community Based Care Coordinator. Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. The duties are varied and consist of handling referrals from staff of the health care system for veterans requiring Non-Institutional Care services, and being knowledgeable of policies, procedures, community resources, provider agreements/contracts, and payment procedures using Health Share Referral Manager (HSRM) interfacing with Geriatrics Community Care Department and Payment Operation Management (POM) for authorizations and vendor payments. The NIC Program Coordinator is responsible for verification of administrative and clinical eligibility for acceptance to these programs, and determination of priority for services, as well as the proper authorizations for services. The incumbent ensures the programs' smooth operation and accountability to both VHA internal stakeholders and community agencies for the Bay Pines VA HCS catchment area. This position works in collaboration with the Geriatrics Services, Contracting Officer Representative (COR) for budget concerns and HSRM bill paying system. This will ensure the integrity and oversight for the NIC programs. Clinical Assessment Advanced clinical training, insight and experience is utilized to interpret data and identify viable treatment options. The NIC Coordinator assess high risk factors, acuity, and the need for services. The incumbent establishes a relationship with correctional medical and psychiatric leadership and personnel, where appropriate, to ensure continuity of care for appropriate back-up, if needed, when encountering Veterans in a correctional institute. Performs work related to the review, monitoring, analysis, planning and assessment of various programs. Responsible for key project activities related to the planning, development, and implementation of the project component. A substantial portion of the workload directed by this position will be carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer. Work Schedule: Monday - Friday, 08:00 AM - 04:30 PM Telework: Available - As Determined by Agency Policy Financial Disclosure Report: Not Required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.