POSITION SUMMARY: The Back Office Supervisor ensures a smooth workflow for back office staff, meet quality measures and productivity goals, and supports staff development by demonstrating compassion, generosity, Integrity, and teamwork. The Back Office Supervisor ensures that regularly clinic best practices are followed which includes but is not limited to huddles, robust phone calls, red carpeting, and quality measures. The Back Office Supervisor oversees staff performance and addresses in coordination with the Center Manager staff behavior matters.
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