We are seeking a Director Quality Management Prisma Health to be responsible for providing Regulatory, Key Performance Indicators Management and Quality Processes Management oversight for the Prisma Health System Laboratories. The Quality Management Director works with the Quality managers, Laboratory Managers / Directors and is available as a resource for Quality Metrics, choice setup and oversight as well as direction, regulatory standard (CAP - TJC - CLIA) interpretation and any issues resolution. The Quality Director provides leadership for LabCorp and Prisma Health System Quality programs including integration & implementation of various System initiatives.

Job Duties/Responsibilities

• Oversees the Quality Management & Improvement program for a large hospital laboratory system (multiple locations)

• Conduct inspections and works directly with laboratory management team for performance improvement actions

• Oversee the quality and safety committee with varied department representatives

• Monitor metrics in order to support a culture of continuous improvement

• Responsible for providing monthly and quarterly quality metric reports for clients and senior leadership

• Develop and maintain general laboratory policy and procedures (administrative procedure manual, ex. chemical hygiene, infection control)

• Responsible for ensuring audit and inspection readiness with the hospital regulatory team

• Responsible for ensuring reviews of proficiency testing results and ensure appropriate document and corrective actions

• Supports teams to perform internal audits and prepares audit reports

• Responsible for teams who maintain all necessary documents and materials required for inspections.

• Assist with responses to regulatory complaints and any deficiencies found during inspections or visits.

• Stay current with all regulatory agency and proficiency test requirements.

• Compiles data and dashboards for review during regular Quality meetings.

• Lead Quality Meeting and provide updates to leadership as needed

• Coordinate data for quality teams and supports QI efforts

• Perform a variety of administrative tasks as requested by leadership.

Experience Required:

• Bachelor's degree in Biology, Chemistry, Medical Technology or related medical sciences.

• ASCP or AMT certification as MLS or MT

• Minimum 8 - 10 years of clinical laboratory experience as a Technologist, Coordinator, Supervisor/Manager.

• At least 2 years must be in Quality Management Leadership position within a clinical laboratory.

• Strong working knowledge of the Quality Assurance function within a laboratory

• Proficiency with data analytics and interpretation.

• Strong knowledge of laboratory regulations (CAP/TJC/CLIA/ISO), licensing requirements and the entire inspection process.

• Must be familiar with various Quality Control rules and their application within the laboratory testing platforms.

• General understanding of audit related requirements and procedures.

• Ability to work independently and within a team environment.

• Proficient with computers, MS Office suite (Word, Excel, Access, PowerPoint) and familiarity with laboratory information systems required.

• Must possess excellent critical thinking and problem solving skills

• Strong communication skills at the executive, peer and subordinate levels; both written and verbal

• High level of attention detail along with strong organizational and prioritization skills

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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About Labcorp

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.

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