Job Functions, Duties, Responsibilities and Position Qualifications:

The Laboratory Assistant Supervisor manages, administrates, and coordinates activities of the phlebotomy area in the laboratory sites and/or the patient service centers, which may be staffed by receptionists and/or laboratory assistants. Counsels and disciplines staff under the direction of the Human Resources Department. Evaluates and conducts annual performance appraisals under the guidance of the lab manager.

Qualifications

• High School Diploma or GED
• Minimum three (3) years experience in a clinical laboratory setting preferably in a primary role as a laboratory assistant
• Medical terminology required For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training Computer data entry experience required
• Demonstrated leadership and prior supervisory experience desirable
• Successfully pass Company pre-employment drug test and periodic and random thereafter
• Demonstrated and proven ability/experience in accomplishments in all of our five core values:
• Shine
• Team
• Accurate
• Respect
• Standardize

Essential Functions

Under general supervision of a Pathologist and other supervision, and in accordance with Company policies, procedures and guidelines, this position:

• Performs all essential duties of the laboratory assistant and laboratory assistant, senior ensuring rigid attention to proper accessioning methods, priority status, and safety guidelines.
• Schedules staff and supervisor's daily activities of assigned personnel Evaluates and conducts periodic performance appraisals in accordance with the Company guidelines and under the direction of the lab manager
• Maintains strict confidentiality in all situations and with all documentation Ensures staff compliance with confidentiality policies
• Routinely tests department's competency
• Works with lab manager on establishing procedures and maintains the procedure manuals to comply with accreditation and regulatory standards
• Participates in continual TQM activities
• Trains and orients assigned employees
• Studies and standardizes procedures to improve efficiency of subordinates
• Maintains harmony among workers and resolves grievances with the assistance of the lab manager or human resources
• Provides counsel to subordinates regarding work or non-work related issues under the direction of the Human Resources Department
• Performs or assists subordinates in performing duties
• Maintains consistent service and productivity in an unpredictable workload environment
• May establish procedures and maintain the support services area under the direction of the lab manager
• May provide direction and make decisions concerning support services situations
• Maintains open communication with medical technologists, pathologists, manager and staff to ensure optimal operations
• Troubleshoots/maintains instrumentation, computers or printers as required
• May be assigned to other locations as required Adheres to safety, confidentiality, compliance, and legal requirements
• Must have reliable and consistent attendance and comply with Company guidelines on attendance Performs other duties as assigned
• Must have a valid driver's license

Physical Capabilities

• Occasional carrying, pushing, and pulling of objects; and lifting of up to 50 lbs may be required
• Occasional reaching, stooping, bending, kneeling, crouching
• Must be able to hear, see and respond adequately Frequent prolonged standing/walking/sitting
• Use of hands and fingers

Working Environment

• Air-conditioned laboratory environment Frequent exposure to video display terminals
• Frequent contact with water (hand washing and cleaning), biohazardous body fluids, and occasional hazardous chemicals
• Sufficient noise and interruptions to cause distraction
• May be asked to work extended hours

Skills/Abilities/Competencies

• Perceive pertinent details and verbal or tabular material
• Ability to see things from the customer's/patient's point of view and respond in a timely appropriate and courteous manner
• Handle emergency situations with calmness and professionalism
• Ability to work effectively with others and promotes positive working relationships
• Perform arithmetic operations quickly and accurately
• Understand meaning of words, ideas associated with them and their effective use
• Understand instructions, reason, and make judgments
• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
• CUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
• COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
• PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges
• COLLABORATIVE: Works effectively with others to accomplish goals.
• TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job
• RESULTS DRIVEN: Achievement-oriented; achieves and exceeds goals; pushes self and others for results
• BUSINESS SAVVY: possesses business and organizational know-how; understands how to accomplish tasks through formal channels and informal networks
• RESOURCEFUL: Knows how to get what is needed; manages time and workloads for maximum efficiency
• TEAM BUILDER: Builds cohesive teams and strategic partnerships
• INFLUENTIAL: Makes an impact on people, events, and decisions; affects the thinking or actions of others by means of example or personality
• STRATEGIC: Thinks "big picture"; commits to a course of actions to accomplish long-range goals; is forward thinking and adept at seeing future outcomes and results
• DELEGATOR: Effectively assigns work and responsibility; supports and provides feedback on performance.
• COACH: Equips individuals with the tools, knowledge, and opportunities to develop their skills and improve performance.
• TIME-WISE: Prioritizes; respects others' time; adheres to schedules and agendas.
• CHANGE AGENT: Initiates and promotes new approaches and transformations to reach a higher level of performance.
• ACCOUNTABLE: Follows through in all areas; accepts and delivers on responsibilities; requires others to follow through on commitments.

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.